Returns Policy for Cedilla Studio

We put a lot of care into creating our digital products and want you to feel confident in your purchase. Because downloads can't be returned in the same way as physical items, our refund approach is tailored specifically for digital goods.

Refunds are only possible if there is a genuine technical problem with the file or access that prevents you from using the product as it was intended, and if our team cannot resolve the issue for you.

1. Reach out to our support team as soon as you notice a problem. Please include your order number, purchase email, and a description of the issue.

2. We'll do our best to troubleshoot and provide a fix so you can enjoy the product as expected.

3. If the issue cannot be resolved, we'll arrange a refund to your original payment method.

• Requests must be made within 30 days of purchase.
• Refunds are not available for reasons outside of technical problems that remain unresolved.

We appreciate your understanding. Our priority is making sure our products deliver value and that you have a smooth experience with us.

If you have any questions about our returns policy or need to report a technical issue, please contact us at hello@cedilla.studio.